Facebook ranks last in digital trust among consumers

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When it comes to protecting users’ personal information and providing a safe online environment, social network users in the US give lower marks to Facebook, TikTok, and Twitter. According to Insider Intelligence’s annual “US Digital Trust Survey,” LinkedIn is the most trusted social platform overall. We define digital trust as the confidence users have in a social media platform to protect their information and provide a safe environment for them to create and engage with content.

In the 2020 “US Digital Trust Survey,” we evaluated consumer perceptions of the major social networks within five categories of trust: security, legitimacy, community, ad experience, and ad relevance*. We ranked nine platforms—Facebook, Instagram, LinkedIn, Pinterest, reddit, Snapchat, TikTok, Twitter, and YouTube—according to how our respondents perceived them along those five pillars of digital trust. We fielded the online survey of 1,865 US respondents ages 18 to 74 between May 28, 2020 and June 3, 2020, using a sample provided by a third party.

We found that Facebook was the least trusted social media platform regarding data privacy. Nearly one-third (32%) of US Facebook users at least somewhat disagreed that they had confidence in the platform to protect their data and privacy. Just 10% of LinkedIn’s users said the same of the professional network.How Much Do US Social Media Users Agree That Social Media Platforms Protect Their Privacy and Data

“Two years after the Cambridge Analytica scandal, we expect that Facebook’s massive data privacy issues during that time have persisted in public memory and continue to be a black mark on its record,” said Audrey Schomer, senior research analyst at Insider Intelligence. “This is likely driving nearly one-third of US Facebook users to continue to view Facebook as a platform that doesn’t adequately protect their data. Our research highlights the great importance of data privacy protections by social networks to ensure that user engagement data isn’t mishandled or misappropriated.” 

A majority (53%) of US Facebook users at least somewhat agreed that the platform protects their data and privacy, but this was the lowest share of respondents among all platforms we measured. 

“To Facebook’s credit, it has made efforts to give users more control over their data through opt-in and opt-out features tied to what data is shared and what ads they’re shown, as well as by increasing its own transparency into what data is collected,” said Daniel Carnahan, research analyst at Insider Intelligence. “Nevertheless, it appears that these efforts are still having only minimal effects on US user sentiment.”

TikTok and Twitter were the next-to-worst performers when it came to confidence in their user data and privacy handling. About one in five US TikTok and Twitter users (22% and 21%, respectively) at least somewhat lacked confidence in the platforms to protect their data and privacy. While majority shares of the two platforms’ respective users felt confident that their data and privacy was being protected, they were still less confident compared with users of other platforms. For TikTok, intensifying scrutiny from the US government has likely had a negative impact on some users’ confidence in the app. When our survey was conducted, many US legislators were voicing their concerns about TikTok’s connections to the Chinese government. As for Twitter, it had already come under fire in 2019 for sharing some users’ data with advertisers without their permission. It also fixed a bug that accidentally collected and shared user location data.

LinkedIn and Pinterest ranked highest when it came to confidence in their ability to provide security. Nearly three-quarters (73%) of LinkedIn users and 66% of Pinterest users at least somewhat agreed that the respective platforms protect their privacy and data. LinkedIn and Pinterest have each received very little media attention related to data privacy issues, which likely contributes to their more positive perceptions among users.

What the Results Mean

Digital trust is important for brands and advertisers to consider because US social users say it impacts whether they will interact with the ads they see on social platforms. Even if security scandals don’t drive users to stop using social platforms, our data indicates that the trust users have—or don’t have—in social platforms could impact their interactions with ads or sponsored content. In fact, 79% of respondents said whether a platform protects their privacy and data was either extremely or very impactful when it comes to their decision to engage with ads. And 30% of respondents said that whether a platform shows them relevant ads had an extremely or very high impact.

This article was originally published on eMarketer.

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Learning from Death: How We Change When Losing a Loved One

There is no easy way to write about death that doesn’t risk trivializing it or being overwhelmed by it. Fortunately, I have never suffered a tragedy, such as the loss of a child or spouse or family member before their natural time.

You don’t have to lose someone or face your own death to learn from it.

I have spent a lot of time personally and professionally with people who have had to grapple with the questions that none of us have answers:   

Why did this happen? 

What did I do wrong? 

How can I make this pain go away? 

If I could only have… 

With all the pain of loss and grief, I do like one aspect of what death does to those left behind: it pushes out all the extraneous noise of our lives and forces us to deal with only that which really matters. Most often, someone who has been shattered by a loss is very, very real. It’s almost like you’re speaking to someone on a drug when what comes out is pure, true, and undefended. 

I find such experience deeply grounding, and I enjoy being in an atmosphere of such truth. It is at such times that I understand what might draw someone to work in hospice care. The opportunity to work in an environment where everything is on the line, where there is no point in pretense, where life is stripped down to the bare essentials: it seems to me it’s like a spiritual backpack trip. You have only what you really need to survive; everything else is extra baggage you don’t want to carry. You are reminded of how little you really need, and how simple and pure life can be.

 Sometimes when I’m working with a couple, and they’re sniping at each other over the “he said/she said” of married life, I cut through the static with the following intervention:   

I have them sit across from each other and fill in the blank to the sentence – “If I knew I was going to die tomorrow, what I would want you to know today is…” 

That gets their attention. They immediately drop out of the argument and say things like “I love you” or “I’m sorry I wasn’t a better husband/wife.” 

Why does this happen? 

I think most of the time, most of the day, our ego is running the show. We are concerned first and foremost with the survival of the “I” of the ego. This can take countless forms, but just a few examples to help you know what I mean would include:  

Worrying about what I get out of this situation

How I look to others or wanting to hurt someone who hurt me

Wanting to fend off possible criticism

Needing to be right  

All of the above actions are about the importance of Ego.  

We don’t know what happens when we die. 

Although most of us have beliefs about it. Here’s one of the things I feel relatively sure about: the ego dies with the body.

If any part of us survives our physical death, I cannot believe it is that aspect of us which worries how we look, if only because I see how that drops away in those who have just lost someone. 

Letting death be our teacher, through making us aware of what truly matters, is one of the best ways I know to be truly alive.  

If you knew you were dying tomorrow, what would you do differently today?

If you’re struggling with loss, grief, and death, we’re here to help with Imago  and . We also have Online Couples Therapy and Online Couples Workshops right now!  

 Josh GresselThis blog post was written by Josh Gressel, a clinical psychologist and certified Imago therapist in practice in the San Francisco Bay Area.

He is the author of  (University of America Press, 2014) and “Disposable Diapers, Envy, and the Kibbutz: What Happens to an Emotion Based on Difference in a Society Based on Equality?” in Envy at Work and in Organizations (Oxford University Press, 2017).  He has just completed a book on masculinity.  

Check out Josh’s website: joshgressel.com

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Facebook wants to know how it’s shaping the 2020 elections — researchers say it’s looking too late and in the wrong places (FB)

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Facebook was first warned in late 2015 that Cambridge Analytica was misusing data illicitly harvested from millions of Americans in an attempt to sway the 2016 US elections.

It didn’t pull the plug on the firm’s access to user data until March 2018 after reporting from The Guardian turned the breach into a global scandal.

More than two years later — and barely two months before the deadline for votes to cast their ballots in the 2020 elections — Facebook has decided it wants to know more about how it impacts democracy, announcing last week that it would partner with 17 researchers to study the impact of Facebook and Instagram on voters’ attitudes and actions.

But researchers outside of the project are conflicted. While they praised Facebook for promising to ensure more transparency and independence than it has before, they also questioned why the company waited so long and just how much this study will really bring to light.

“Isn’t this a little bit too late?” Fadi Quran, a campaign director with nonprofit research group Avaaz, told Business Insider.

“Facebook has known now for a long time that there’s election interference, that malicious actors are using the platform to influence voters,” he said. “Why is this only happening now at such a late stage?” 

Facebook said it doesn’t “expect to publish any findings until mid-2021 at the earliest.” The company did not reply to a request for comment on this story.

Since the company is leaving it to the research team to decide which questions to ask and draw their own conclusions — a good thing — we don’t yet know much about what they hope to learn. In its initial announcement, Facebook said it’s curious about: “whether social media makes us more polarized as a society, or if it largely reflects the divisions that already exist; if it helps people to become better informed about politics, or less; or if it affects people’s attitudes towards government and democracy, including whether and how they vote.”

Facebook executives have reportedly known the answer to that first question — that the company’s algorithms do help polarize and radicalize people — and that they knowingly shut down efforts to fix the issue or even research it more.

But even setting that aside, researchers say they’ve already identified some potential shortcomings in the study.

“A lot of the focus of this work is very much about how honest players are using these systems,” Laura Edelson, a researcher who studies political ads and misinformation at New York University, told Business Insider.

“Where I’m concerned is that they’re almost exclusively not looking at the ways that things are going wrong, and that’s where I wish this was going further,” she added.

Quran echoed that assessment, saying: “One big thing that they’re going to miss by not looking more deeply at these malicious actors, and just by the design, is the scale of content that’s been created by these actors and that’s influencing public opinion.”

A long list of research and media reports have documented Facebook’s struggles to effectively keep political misinformation off its platform — let alone misleading health claims, which despite Facebook’s more aggressive approach, still racked up four times as many views as posts from sites pushing accurate information, according to Avaaz. 

But political information is much more nuanced and constantly evolving, and even in what seem to be clear-cut cases, Facebook has, according to reports, at times incorrectly enforced its own policies or bent over backward to avoid possible political backlash.

Quran and Edelson both worried that Facebook’s election study may not capture the full impact of aspects of the platform like its algorithms, billions of fake accounts, or private groups.

“You find what you go and you look for,” Edelson said. “The great problem of elections on Facebook is not how the honest actors are working within the system.”

Quran also said, though it’s too early say this will happen for sure, that because it’s Facebook asking users directly within their apps to join the study, sometimes in exchange for payment, it risks inadvertently screening out people who are distrustful of the company to begin with.

“We’re already seeing posts on different groups that share disinformation telling people: ‘Don’t participate in the study, this is a Facebook conspiracy'” to spy on users or keep Republicans off the platform ahead of the election, he said. “What this could lead to, potentially, is that the people most impacted by disinformation are not even part of the study.”

In a best-case scenario, Edelson said the researchers could learn valuable information about how our existing understanding of elections maps onto the digital world. Quran said the study could even serve as an “information ecosystem impact assessment,” similar to environmental impact studies, that would help Facebook understand how changes it could make might impact the democratic process.

But both were skeptical that Facebook would make major changes based on this study or the 2020 elections more broadly. And Quran warned that, despite Facebook’s efforts to make the study independent, people shouldn’t take the study as definitive or allow it to become a “stamp of approval.”

It took Facebook nearly four years from when it learned about Cambridge Analytica to identify the tens of thousands of apps that were also misusing data. And though it just published the results of its first independent civil rights audit, the company has made few commitments to implement any of the auditors’ recommendations.

Join the conversation about this story »

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Twitter reacts to landmark new poll on Scottish independence | The National

Commissioned by Business for Scotland, the Panelbase poll has delighted the Yes movement.

Politicians and commentators have taken to social media to give their thoughts.

Here a few of the best responses.

Greens MSP Ross Greer tweeted: “Don’t want to get anyone too excited but I think we’re going to do this.”

New Panelbase poll for @BizforScotland:

Yes: 55%
No: 45%

Don’t want to get anyone too excited but I think we’re going to do this 😁https://t.co/dUgSzyZd4M

— Ross Greer (@Ross_Greer)

SNP MP Stewart McDonald hailed the “stunning poll”.

Another stunning poll on Scottish independence.

🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺55%
🇬🇧🤷🏻‍♂️45% https://t.co/QxoxxKOBnT

— Stewart McDonald MP (@StewartMcDonald)

Michael Gray, part of The Skotia team, said independence “is becoming the settled will of the Scottish people”.

Independence is becoming the settled will of the Scottish people, uniting supporters of all parties & none. A referendum will be won with over 60% support & provide a basis for building a more democratic & equal country. 🏴󠁧󠁢󠁳󠁣󠁴󠁿

— Michael Gray (@GrayInGlasgow)

Moray MSP Richard Lochhead and Na h-Eileanan an Iar MP Angus MacNeil thanked Boris Johnson for his help in driving up support.

Here’s hoping Boris Johnson has regular visits to Scotland in his diary. https://t.co/h2xj5pAT2D

— Richard Lochhead (@RichardLochhead)

👍Boris visit has upped support for independence to 55%!!!
With the Hard Brexit coming, independence will rise to the 59%, as polls showed it would 19months ago 🏴󠁧󠁢󠁳󠁣󠁴󠁿https://t.co/P8hCOO1U4K

— Angus B MacNeil MP (@AngusMacNeilSNP)

Brexit whistleblower Shahmir Sanni voiced his support for the Yes movement.

Say YES to Scotland. 🤎 https://t.co/Mzwbhpt8n8

— Shahmir Sanni (@shahmiruk)

SNP depute leader Keith Brown said the poll result reflected the feedback he had received from people across Scotland.

More encouraging news for Independence supporters, with Panelbase showing support at 55%. This is borne out by feedback to me from many (Zoom) meetings with Members across the country. Our diversity is our strength, and our unity of purpose will make sure we win.

— Keith Brown MSP (@KeithBrownSNP)

Jonathon Shafi, co-founder of the Radical Independence Campaign, also gave the credit to the Prime Minister.

6 years on, the current polling has flipped the referendum result of 2014. 55% now favour Scottish independence. Fuelled in large part by Johnson and his cabinet of crooks and reprobates it is time to make the break. Get independence done.

— Jonathon Shafi (@Jonathon_Shafi)

Glasgow East MP David Linden added: “And people wonder why the Cabinet Office won’t publish its own private polling on Scottish independence…”

And people wonder why the Cabinet Office won’t publish its own private polling on Scottish independence… https://t.co/PVrKVmgoUE

— David Linden MP (@DavidLinden)

LBC radio host James O’Brien summed up the reaction south of the Border…

Oof. https://t.co/PxuPLU8CaH

— James O’Brien (@mrjamesob)

The former LibDem candidate for London mayor, Siobhan Benita, also expressed her support for Scottish independence.

If I were Scottish I’d vote yes at this stage.
London independence from this shambles of a Brexit Britain wouldn’t be bad either. https://t.co/wmxdRt5mWE

— Siobhan Benita (@SiobhanBenita)

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Facebook flags Bruce Springsteen pro-Biden ‘The Rising’ video for ‘false information’

Facebook flags Bruce Springsteen pro-Biden ‘The Rising’ video for ‘false information’

Chris Jordan
Asbury Park Press
Published 12:54 AM EDT Aug 19, 2020

Oops. 

Facebook flagged Bruce Springsteen for spreading “false information” on Tuesday, Aug. 18, but FB says it was all a mistake.  

The Democratic National Convention video of the Bruce Springsteen song “The Rising,” in which Springsteen and wife Patti Scialfa make an appearance, was removed from Springsteen’s verified Facebook page at approximately 9:30 p.m. EST, Tuesday, Aug. 18.

“Facebook found this post repeats information about COVID-19 that multiple independent fact-checkers say is false,” read an explanation superimposed over a faded image of the video.

Bruce Springsteen’s Facebook page

About two and a half hours later, the label was removed and the video was viewable.

“The label was applied by mistake and was quickly removed once we became aware of the issue,” said Facebook’s spokesperson Katie Derkits to the USA Today Network New Jersey via email.    

The video features Springsteen’s 2002 song “The Rising” framed as a message of resiliency against the Donald Trump presidency. Scenes of a COVID-19 ravaged  America, including an empty subway and football stadium, are shown as “The Rising” begins. That’s contrasted with the march of neo-Nazis with torches in Charlottesville, Virginia and Trump throwing paper towels to hurricane victims in Puerto Rico.

After that, first responders, George Floyd protesters, Black Lives Matter sign makers, mask wearers and more who are dedicated to the Rising  are shown.

More: Bruce Springsteen ‘The Rising’ video takes on Donald Trump at Democratic Convention

More: Why the concept of time is different for Bruce Springsteen than it is for you and me

A Facebook “Science Feedback” explanation of the video removal, accessible by a click on the label, said that “SARS-CoV-2 is a novel coronavirus that arose naturally; no patent exists for SARS-CoV-2; no COVID-19 vaccine exists yet.”

Reps from the Democratic National Convention and Springsteen did not reply to a request for comment by press time. 

Alberto Engeli of Asbury Park attempted to share “The Rising” video on Facebook on Tuesday night and was blocked.

“I don’t understand why, I could only imagine the fact checkers are from multiple organizations and they’re Republican,” said Engeli via email before the video was restored. “I don’t see any relation with Sars-CoV 2 or that (the video) is spreading bogus coronavirus conspiracy theories.”

While it was down on Springsteen’s Facebook page, the video was viewable on Instagram, including Springsteen’s verified page, on YouTube and on Twitter, including Springsteen’s verified page there, where he shared Democratic presidential candidate Joe Biden’s tweet featuring the “Rising” video.

Chris Jordan, a Jersey Shore native, covers entertainment and features for the USA Today Network New Jersey. Contact him at @chrisfhjordan; cjordan@app.com.  

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Nigeria News |Ganduje emerges ‘Best Performing Gov’ in fight against COVID19|Latest Political Update

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An African group of professionals called African Professionals Renaissance Network, (APREN), based in Dakar, Senegal, has selected Kano State Governor, Abdullahi Umar Ganduje as the Best Performing ….
Find out about this report
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Nigeria Sets New Date For Resumption Of Domestic Flights

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